Shipping and Returns

We Offer the Fastest Shipping & Hassle Free Returns!

Shipping Information

• FREE Standard Shipping on orders within contiguous USA!
• Currently, we ship within the United States of America, but we are looking to expand internationally soon! Stay tuned!
• Most US based orders are shipped directly from our warehouse within 24-48 hours for your convenience and maximum efficiency
• We offer FREE 5-7 Day Standard Shipping and 2-3 Day Expedited Shipping for $12.99 for the Continental United States  - no matter how many items you order
• AK and HI standard shipping is $12.99

Guarantee and Return Policy

• We stand behind our products with a hassle-free 30-day money back guarantee from the date you ordered your product. Now don't get me wrong, we'd love to know why you didn't like it, but only if you are willing to tell us. Otherwise, it's a 100% satisfaction guaranteed return. No questions asked.
• If you are unhappy with any aspect of the product, please let us know, we want to put a smile back on your face
• Return shipping is the responsibility of the customer.
• All returns/refunds will be processed within 2-5 days of receiving the request.
• Please email:  support@superlativeoutdoor.com for return requests.

Order Cancellation

• We are unable to cancel any orders that have already been processed.
• If you have any questions about your order, please contact support@superlativeoutdoor.com 

Clearance Items Disclaimer

1. All Sales are Final: All purchases made in our clearance section are considered final and cannot be returned, exchanged, or refunded. Please be certain of your choice before completing your purchase.
2. Product Condition: Although our clearance items are unused, some of them may have been open-box items or returned by customers for various reasons. We take great care in inspecting and assessing the condition of these products to ensure they meet our high quality standards.
3. Product Descriptions: We make every effort to provide detailed product descriptions and images to help you make an informed decision. If you have any questions or need additional information about a clearance item, please feel free to contact our customer support team before making your purchase.
4. Warranty: Please be aware that clearance items have no warranty coverage.
5. Availability: Clearance items are available in limited quantities and are offered on a first-come, first-served basis. We cannot guarantee the availability of specific products, so we recommend making your purchase promptly if you find an item you're interested in.
6. Prices: Prices in the clearance section are often significantly reduced, making them a great value. However, these prices are subject to change without notice, and items may be removed from the clearance section at any time.
   
   

By proceeding with your purchase in our clearance section, you acknowledge and accept these terms and conditions. If you have any concerns or require further clarification, please contact our customer support team for assistance.